Privacy Policy

This Privacy Policy addresses the practices of United Way of Eastern Maine (UWEM) regarding information collected from the users of UWEM’s website located at http://www.unitedwayem.org/ and users of UWEM’s extranet sites, information collected on paper pledge forms, in person, through postal mail and/or telephonically. 

WHAT INFORMATION WE COLLECT 

  • Information you give us. For example, the process of making a donation requires that we collect and/or track personal information, like your name, address, e-mail address, telephone number, pledge amount and type of payment. 
  • Information we get from your use of our services. We collect information about how you use our website. This information includes: 
  • information about your internet protocol address, device and specific location, 
  • aggregate and user-specific information regarding which pages you have accessed; 
  • Information provided in employer campaigns. If your employer has elected to host a digital campaign (called an ePledge campaign), you will be asked to complete an on-line pledge form. If you participate in an employer- sponsored ePledge campaign, we will also provide pledge information to your employer for payroll deduction purposes. 

HOW INFORMATION IS USED 

The information we collect is used for billing purposes, to complete your donation and for future communications. Unless you instruct us not to, we will provide the agency you have designated to receive your contribution (if applicable) with your name, address, and the amount pledged so they may acknowledge your gift and communicate with you directly. We may also provide the designated agency with your e-mail address. 

Your e-mail address may also be used to send you information related to your giving or volunteer activities or to give you information relative to your specified interests or agencies. You will always have the option to unsubscribe to future e-mails. 

SECURITY 

We have established and maintain security standards and procedures intended to protect our users’ information. When you submit personal information, your information is protected both on-line and off-line. We have implemented a number of measures to protect the confidentiality of your personal information. We make reasonable efforts to protect donor information using commercially available methods. 

  • We employ firewalls and intrusion protection monitoring to prevent unauthorized access to our systems. Pledge information resides on a separate database server behind a firewall. We safeguard this information with an encryption technology called Secure Socket Layer (SSL). 
  • We have a registration/log-in process so that your personal profile is password-protected and can be accessed only by you or a person authorized by UWEM. 
  • For donors who pledge on-line, upon request, we will send an e-mail confirmation of their pledge. Due to the nature of the Internet, we cannot guarantee the security of this e-mail correspondence. 
  • We restrict access to personal information to UWEM employees, specifically designated volunteers, contractors and agencies who need to know that information in order to process donations and who are subject to contractual confidentiality obligations, who may be disciplined or terminated if they fail to meet these obligations. 
  • We regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. Notwithstanding our security standards and procedures, your communications containing personal information may be unlawfully intercepted or accessed by third parties and/or the website may be subject to network attacks or malfunctions. Accordingly, we cannot and do not guarantee that your personal information or any other information is completely secure and safe from any risk. 

DISCLOSURE OF INFORMATION TO THIRD PARTIES 

We will not share individually identifying personal information unless one of the following circumstances applies: 

  • With your consent:
    Except as set forth above, we will not share any of your personal information with other United Ways and non-profit agencies, unless we have received your express permission to do so. For example, when you make a designated pledge to another external non-profit agency. 
  • To process pledges and transactions:
    We will share the necessary information with other charitable organizations as described above, and/or to our affiliated organizations, or other businesses or persons for the purpose of processing any request or transaction on your behalf (for example, your employer for employer-sponsored ePledge campaigns and credit card processing companies or other service providers for purposes of processing donations made via credit or debit card); 
  • For legal reasons:
    We will share personal information with companies, organizations and individuals if we have to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, or in the good-faith belief that such action is necessary to comply with state and federal laws;
     

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your place of residence that may not have equivalent laws and rules regarding personally identifiable information. 

EXTERNAL LINKS 

For your convenience, we provide links to other websites from our website.  We do not monitor the privacy practices of these linked third party websites and do not exercise authority over such websites. If you access a third-party website from our link, any information you disclose on that website is not subject to this privacy policy.  We therefore assume no responsibility for the data collection policies and procedures of linked websites, or for the content of such websites. If you choose to access a third-party website linked to our site, you do so at your own risk. 

ACCESS TO AND ABILITY TO CORRECT PERSONAL INFORMATION 

Donors who provide pledge information may modify, correct, change, or update their personal records by request via postal mail or e-mail. UWEM will send personal records only to the e-mail or postal mail address on file for the donor name associated with it. 

 

 

Approved by Board of Directors 

May 23, 2018